BBO Poker Tables Warranty
All BBO Poker Tables include a limited lifetime structural warranty, ensuring that the table’s frame, load-bearing components, pedestals, feet, materials, and fasteners perform under normal residential use without structural failure or major deformation. Your BBO table is engineered to last and remain the centerpiece of your game room for years.
What’s Covered
The lifetime warranty applies to the table’s structure, including all main load-bearing components. These items are guaranteed against structural defects for the life of the table.
What’s Not Covered
Consumable components such as the table finish, playing surface layouts, armrest material, and foam are not covered under the lifetime warranty. These parts naturally wear through regular use and can be purchased as replacements when needed.
Seating Warranty
All BBO chairs, ottomans, and benches include a 2-year warranty. This warranty excludes issues caused by customer modifications or improper use, including rocking, dragging, exceeding weight limits, standing or climbing on seating, improper storage, neglect, accidents, or inadequate cleaning and maintenance.
Electronics Warranty
Electronic components—including LED systems—are covered under a 2-year warranty. Any modification or customization to electronic or LED components voids the warranty.
Warranty Disclaimers
The warranty is non-transferable and valid only for the original purchaser. Improper use, unauthorized refinishing, incorrect assembly adjustments, or any modifications to the table or seating will void the warranty. Damage caused by misuse, neglect, environmental conditions, pests, or water exposure is not covered.
This warranty is separate from and does not affect your standard 30-day return window
Warranty Resolutions
For approved warranty claims, BBO and Game Theory Tables provide replacement components. These parts will be shipped to you, and installation is the customer’s responsibility, as no in-home technician services are offered. BBO is committed to keeping your table and seating performing at their best.
How to File A Warranty Claim
To file a warranty claim, please email support@gametablesupply.com with:
- Your full name and order number
- A description of the issue
- Clear photos showing the defect
Please retain all packaging and components until your claim has been reviewed. Most warranty claims require photographic documentation.
